Frequently Asked Questions

Returns and Satisfaction Guarantee

• Free Gifts with Purchase
• What is your satisfaction guarantee?
• Received an incorrect or broken item?
• What’s the warranty on the pipes you sell?

Payment

• Sezzle - Shop Now, Pay Later.
• How can I give you my money?
• What shows up on my credit card or bank statement when I purchase something from you?
• Do you take orders over the phone or through the mail?
• Can I pay by check or some other method?
• How do I get/use this coupon code?
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Shipping

• How much is shipping?
• How long does shipping take?
• Will the package have any references to 420 on it?
• Why is 18/21+ signature required for some deliveries?
• When will my order ship?
• I haven't received my order - how do I check the status?
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General Questions

• Measuring Your Downstem
• How do I use the water pipe I bought from you?
• Are you hiring?
• Where are you located?
• I want to do a product review of your most awesome products.
• I would like to make a suggestion.
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