Import Taxes, Customs Duties and Fees

When ordering from, the recipient is the importer of record and must comply with all laws and regulations of your country. Orders may be subject to import taxes, customs duties and fees levied by your border services agency. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

All orders being shipped to Canada will do so through the United States Postal Service and will be handed off to Canada Post for delivery.

Find an estimate for the duties and taxes you may owe here:

If an order is refused at the border and is sent back to us, we will only refund the order if and when the order has arrived back to our warehouse in Austin, Texas. Any shipping charges that were paid for will not be refunded.

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